WE MAKE IT OUR BUSINESS TO KNOW OUR CUSTOMER’S BUSINESS
DataTel1 is a firm of customer focused infrastructure technology professionals representing over 100+ carriers and service providers worldwide. We understand that every business is unique and our goal is to learn everything we can about the way our customers do business. Most of all we understand that each business needs more than just another vendor, but rather a business partner for life. With a 99% customer retention rating we are confident that we can provide your business with the best quality service at the most competitive rates available.
Our mission is to eliminate the confusion, misinformation, and complexity associated with procuring and managing infrastructure services, allowing our customer to focus on growing their businesses. We have a vested interest in helping our clients succeed long term and our goal is to be become a trusted business partner and an extension of our client’s staff. We have the experience you can trust with over 15 years in helping enterprises leverage technology.
- become your single point of contact, managing all quotes, purchases, customer service needs and escalations.
- tell you the truth. All carriers are not created equal. We’ll let you know what the best options are, at the best prices.
- support you, long after the carrier sales person has moved on.
- be invested in your long-term success, not a quick sale.
- strive to be an extension of your IT staff and become a trusted technology advisor.
- We can even help combine IT services when involved with mergers and acquisitions.